About You
If you've ever been out with friends and ended up eating Italian when you were craving Thai, you know how frustrating it is to be coerced into buying something you didn't want.
Have you ever been blown away by a pre-sales demo, beyond excitement at the outset of a project and yet ended up traumatised, disillusioned or embarrassed by what went live?
Putting your future in the hands of technology vendors with no knowledge of your business and little interest other than in your ability to pay invoices on time is fraught with risk.
It's why, according to research undertaken by McKinsey, around 70% of large-scale transformations fail to improve operational performance.
